Privacy policy

Last updated: July 1, 2026

This translation is provided for convenience. In case of any discrepancy, the Spanish version prevails. Read the Spanish version

1. Information we collect

We collect the personal information you provide when you create an account: name, email address, billing details and contact details. We also collect technical usage information such as your IP address and browsing data.

2. How we use your information

We use your information to provide and improve our services, send you important notifications about your account, issue invoices, and communicate with you about your service.

3. Data sharing

We do not sell or share your personal information with third parties, except where necessary to provide the service (payment processors such as Stripe and PayPal) or where required by applicable law.

4. Data security

We protect your information with SSL/TLS encryption in transit and at rest. Credit card data is processed directly by Stripe and is never stored on our servers.

5. Cookies

We use cookies that are necessary for the customer portal to work (session and authentication). We do not use third-party tracking cookies for advertising.

6. Your rights

You have the right to access, rectify, delete or object to the processing of your personal data, as well as to request its portability, in accordance with the data protection laws that apply to you. You can exercise them by contacting us at privacidad@iwssolutions.com.

7. Data retention

We keep your data while you have an active account and for any additional time required by applicable legal and tax obligations. You can request the deletion of your account and data at any time.

8. Changes to this policy

We will notify you by email of any material change to this policy at least 30 days in advance.

Do you have questions about our policies?